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    Frequently Asked Questions

    PRODUCTS

    Why is water alone not enough?

    Dewy with all its added nutrients helps to enhance daily hydration with essential minerals to retain hydration no matter how much or how little fluid you take in. It works as a booster for the water that you drink to effectively deliver nutrients to all your cells and maintain the fluid balance in your body.

    How does Dewy Drip help?

    Dewy is not a water replacement, it’s a booster to your water that balances electrolytes and replenishes minerals in your body to keep you hydrated throughout the day.

    How often should I take Dewy Drip?

    You can take Dewy once a day.
    Syn likes to start her day with Dewy to make the most out of the water intake throughout the day but it works well for pre and post workout too to optimise hydration and replenish electrolytes!

    When will the product expired?

    Check the expiry date printed on the back of Dewy. Store in a cool and dry place.

    What ingredients is in Dewy? Any allergens or sugar content?

    Natural fruit extract, Vitamin C, Sodium Citrate, Potassium Chloride, Magnesium Citrate, Zinc Gluconate, Inulin, Dextrose Monohydrate, No added sugar.

    How is Dewy better than other enhanced form of hydration? (e.g. coconut water / isotonic drinks)

    Have you ever chugged so much water or coconut water that all you do is run to the washroom for the 800th time yet still feel dehydrated? Or feeling sluggish from caffeine and sugar crash from all the artificially sweetened and flavoured sports drink you consumed? We’ve been there.

    Dewy is a hydration booster that replenishes all key minerals and electrolytes your body needs to retain water. It aims to build an even better hydration habit than what we have been taught – the more you drink, the more you’re hydrated. Dewy focuses on functional hydration where we incorporate quality over quantity.

    ORDERS

    How do I order?

    You can order through our website at www.dewydrip.com and have it delivered to you OR if you’re in Klang Valley and have some time to spare, come check us out at Life Hot Yoga, 163 Retail park.

    While you’re there browsing Dewy, check out their yoga and ceramic classes – a great place to experience Dewy in action.

    *Disclaimer: Additional delivery and transaction fee applies for purchases made on our website.

    How do I pay?

    We accept credit cards, FPX and e-wallets on our website.

    For in-store purchases, we accept TNG and DuitNow!

    DELIVERY PROCESS

    What are the delivery options?

    We’re using Ninja Van as our logistics service provider (LSP).

    • Within Klang Valley
    • Outside Klang Valley
    How long does it take to ship?

    Once payment is made, we’ll pack your order and hand it over to our logistics service provider (LSP).

    Do you offer international shipping?

    That can be arranged with additional shipping cost. Drop us an email at heydewydrip@gmail.com and we will do our best to get Dewy to you!

    We’re manifesting to grow our business beyond KL and to be able to represent Malaysia as a great brand! This will take us some time but we’re doing our best to build Dewy with what we have.

    We will keep this column updated.

    Returns

    Unfortunately, we do not accept returns.